Earn up to $45,000+/year plus bonus opportunities*
Top Benefits and Perks
- Health Insurance options (Medical, Dental, Vision)
- Life Insurance & Disability Coverage options
- Paid Time Off (PTO)
- Flexible Scheduling
- 401(k) with Company Match
- Daily Pay Options
- Employee Discounts on Products and Services
- Professional Development & Training
- Casual Dress Code & Free Company Apparel
- Free Tanning
- Free Spray Tanning
- Free Wellness Spa Services
- Employee Wellness Programs w/yearly $125 reimbursement option
- Exclusive Discounts at Outside Retailers
Glow Brands, a family-owned company, includes brands such as Wellness City, Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations across multiple states and employs over 2200 individuals.
- We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
- Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
Tasks & Responsibilities:
- Developing and coaching employees to provide amazing client experiences.
- Following up swiftly on client concerns and issues.
- Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
- Displays a client comes first attitude by holding team members accountable for quality client service.
- Drives company metrics by developing action plans. Directly motivates and instructs the spa team by implementing company programs.
- Manages with integrity and honesty and promotes the culture, values, and mission of Wellness City.
- Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
- Directly responsible for the cleanliness, maintenance, sanitation, and organization of the spa, sunless, and UV tanning equipment and facilities.
- Manages spa staffing levels to ensure employee development and maintain spa operational requirements.
- Adherence to applicable wage and hour laws for non-exempt team members and minors.
- Uses all operational tools to plan for and achieve operational excellence in the spa. Tools include labor guidelines, reports, cash management and inventory management.
- Utilizes financial reports to identify and address trends and issues in spa performance.
- Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
- Ability to be a leader with sales performance and to consistently meet sales goals.
- Manage ongoing sales.
- The Wellness Spa Director is required to work a 5-day work week of 40 hours per week (minimum).
- The Wellness Spa Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.
- College education is preferred but not required.
- Management and/or Sales experience required.
- Beauty, Spa, Tanning Industry and/or Customer Service experience preferred.
- Basic Computer skills (ability to use Word, Excel, and Outlook).
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
- Strong knowledge of client service techniques and operational practices.
- Strong problem-solving and organizational/planning skills.
- Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
- Team building skills.
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods of time.
- Ability to bend at the waist to clean spa, sunless, and UV tanning equipment.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to bend down to pick up trash, towels, etc. from the floors.
- Ability to perform spa, sunless, and UV cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
- Ability to work independently and alone during shifts as business needs require.
Wellness City delivers total mind and body wellness in one seamless experience. Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Wellness City, you are in the right place.
As a Wellness City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best.
FRAUDULENT HIRING SCHEMES ALERT
Glow Brands has been made aware of an increasing number of fraudulent hiring schemes currently operating via numerous online platforms. For more information on how to avoid hiring fraud, please visit our https://glowbrands.com/hiring-fraud-alert/ webpage for more information.
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